Print Page   |   Contact Us   |   Sign In   |   Register
ATIA Tourism Customer Service Certificate

The ATIA Tourism Customer Service Certificate requires 60 (sixty) Tourism Training Credits (TT Credits). These credits are earned by completing the following online learning opportunities.

 

  1. General Hospitality Customer Service Skills
    10 TT credits upon quiz completion
    *  Watch video and review presentation material  - click here to access
    *  Take and pass the Customer Service Skills quiz - click here to access

  2. Customer Service Skills in Rural Alaska 
    10 TT credits upon quiz completion
    *  Watch video and review presentation material  - click here to access
    *  Take and pass the Customer Service Skills quiz - click here to access

  3. Customer Service Do's and Don'ts for Visitors with Disabilities
    10 TT credits upon quiz completion
    *  Watch video and review presentation material  - click here to access
    *  Take and pass the Customer Service Skills quiz - click here to access

  4. International Visitors
    10 TT credits upon quiz completion
    *  Watch video and review presentation material  - click here to access
    *  Take and pass the Customer Service Skills quiz - click here to access

  5. Alaska Certified Expert (ACE) click here to access 
    Alaska Enthusiast - Introduction - 10 TT credits upon quiz completion
    Alaska Specialist - All sections must be completed - 10 TT credits upon quiz completion

    When you have completed the ACE training, you will need to the following steps to get credit for your training:

    1. Select the "Manage Profile" link in the "My Profile" menu on the left side of the window.
    2. Locate the "Content & Features" section. 
    3. Select the "Professional Development" link.
    4. Now you will be viewing the Professional Development window.
    5. Select "Add Entry" link.
    6. Select the entries that support the completion of your ACE exam.  

 

  1. Customer Service Skills  - Hospitality Focus (10 ATT credits upon quiz completion)
    Watch video and review presentation material  - click here to access.
    Take and pass the Customer Service Skills quiz - click her to access

Association Management Software Powered by YourMembership  ::  Legal